PACE and Contact Center Compliance (DNC.com) Strike a Strategic Partnership for a More Ethical and Sustainable Industry Read more
Invoca Report Finds 62% of Contact Center Managers Cannot Analyze Enough Calls to Evaluate Agent Performance Accurately Read more
Astound Business Solutions Launches Cloud Contact Center in Partnership with Intermedia Cloud Communications Read more
Bandwidth and Miratech Announce Strategic Collaboration For Global Contact Center Transformations Using Maestro Read more
KMS Lighthouse and Foundever Enter Strategic Partnership to Deliver SaaS Enterprise Knowledge Management for Contact Centers Read more
UJET Integrates with Microsoft Teams to Enhance First Contact Resolution and Customer Satisfaction Read more