Quantiphi’s Qollecitve.CX honored with the AI Excellence Award 2023 for ‘Intelligent Agent’ Category Read more
Enhanced Capabilities with Verint Intelligent Virtual Assistant Enable Easy Design and Deployment, Accelerate Time to Value, and Increase ROI Read more
Kore.ai Launches Intelligent Virtual Assistant Automation for Zendesk Sunshine Conversations Read more
Verizon Virtual Contact Center Improves Customer Experience Interactions With New Digital Solutions Read more
TCN to Host Second Annual C3 Virtual User Group Conference for Contact Center Professionals Read more
Uniphore Announces Industry’s Most Comprehensive Platform to Transform Customer Experience and Virtual Sales Engagements Read more
Liveops, Inc. Honors Agents, Clients, and Employees on CX Day and Throughout Customer Service Week 2022 Read more
Call Center Industry Faces Concentration Crisis: IRIS Clarity Survey Reveals 89% of Agents Believe Background Noise Impacts Results Read more
Sproutt Launches SmartLife for Agents to Empower Agents With Predictive Life Insurance Sales Capabilities Read more