Zenarate Enhances Call Analyzer with New Call Insights to Surface Customer Call Trends and Drive Proactive Agent Training Read more
Customer Satisfaction Rises as Intelligent Virtual Assistants Address Service Frustrations, Kore.ai Report Reveals Read more
Impel Expands Automotive Digital Engagement Platform with Chat AI – An Automated Conversational Agent Powered by Generative AI Read more
Invoca Pioneers a New Era of CX, Transforming Contact Centers with Real-Time Data that Enables Agents to Get Right to the Point Read more
Health Tech Startup, Outbound AI, Completes $16M Raise to Accelerate Growth of AI Agents Performing Administrative Tasks Read more
LivePerson Ranked Best-In-Class in G2’s Enterprise Implementation Index for Intelligent Virtual Assistants Read more