KMS Lighthouse and Foundever Enter Strategic Partnership to Deliver SaaS Enterprise Knowledge Management for Contact Centers Read more
Verint Launches Open CCaaS Platform Offering Freedom and Flexibility to Future Proof the Contact Center Read more
Cognigy and Black Box Partner to Accelerate Deployment of Conversational AI Solutions in Enterprise Contact Centers Read more
NICE Named a Leader in the 2023 Aragon Research Globe for Conversational AI in the Intelligent Contact Center Read more
BDR.ai Partners With Vocodia to Help Contact Centers Leverage AI to Qualify Leads Like a Machine Read more
Edify Launches Special Agent Bundles, Making it Easier than Ever for Contact Centers to Break Up with Legacy Products Read more
Waterfield Tech Launches Impact Analysis Offering to Streamline CX Decision-Making in the Contact Center Read more