Observe.AI Launches Real-Time AI to Help Contact Centers Drive Sales and Retain Customers With End-to-End Conversation Intelligence Read more
Zenarate Wins the Financial Technology 2022 Tech Trailblazers Award for Simulation Training in Contact Centers Read more
Lumen Expands Genesys Partnership to Offer Holistic, Cloud-Based Solution for Contact Centers Read more
Twilio and Seasalt.ai Expand Partnership in Asia Pacific & Japan to Build Multi-Country Cloud Contact Centers Read more
transcosmos Contact Centers With Around 800 Agents Receive COPC Certification, A Globally Recognized Performance Management Standard Read more