United Power Electrifies Their Customer Experience with Bright Pattern Cloud Contact Center Software Read more
Driving AI Innovation for the Future of Customer Experience, Avaya Receives 600th Contact Center Technologies Patent in its Avaya OneCloud™ CCaaS Portfolio Read more
Launching Infosys Cortex: AI-First, Cloud-First Customer Engagement Platform, Part of Infosys Cobalt, to Humanize Customer Experience, Empower Agents and Drive Intelligent Operations for Enterprises Read more
LiveVox, a Leading Cloud-Based Contact Center Platform, to Merge with Crescent Acquisition Corp to Become a Publicly Traded Company in an $840 Million Transaction Read more
Cresta to Bring Real-Time Intelligence to Contact Centers with AWS Contact Center Intelligence Solutions Read more
Talkdesk Broadens Machine Learning Capabilities With Amazon Web Services Contact Center Intelligence Read more