e-Contact Acclaimed by Frost & Sullivan for Helping Clients Deliver Enhanced Customer Experiences with Its Lynn Platform Read more
Accenture Acquires Businet System to Help Clients Deliver Personalized and Seamless Cloud-Based Ecommerce Experiences at Speed and Scale Read more
CGS Wins 2021 Gold Stevie® Award in the Contact Center / Customer Service Outsourcing Provider of the Year category Read more
Panos Kozanian, Former Cisco Engineering and Operations Executive, Joins Five9 as New EVP Cloud Operations Read more
NICE inContact Named the Market Share Leader in Cloud-Based Contact Center Infrastructure by DMG Consulting Read more
Avaya Announces New AI Capabilities to Improve Customer Experience, With More Powerful Virtual Agents Integrating With Google Cloud Dialogflow CX Read more
HTC Global Services Enters Strategic Partnership with Informatica to Accelerate Enterprise Cloud Data Adoption in India Read more
Zerto is Recognized as a 2021 Gartner Peer Insights Customers’ Choice for Data Center Backup and Recovery Solutions Read more