Avaya Expanding AI-powered Contact Center Capabilities to Improve Customer Experience, Participating With AWS Contact Center Intelligence Read more
TBI Partners With Avaya to Deliver Better Customer and Employee Experience Solutions – Now Offering Avaya Cloud Office and Avaya OneCloud CCaaS to Its Extensive Partner Community Read more
Glia Raises $78 Million in Series C Funding Led by Insight Partners as Demand For Digital Customer Service Accelerates Read more
VoiceBase Enables PCI Redaction for Freshworks’ Customer Contact Center through AI-Powered Voice Analytics Technology Read more
Deloitte and Google Cloud Expand Alliance to Deliver Cloud Capabilities For Public Sector Customers Read more