Talkdesk Integrates Agentic Artificial Intelligence Across Its Portfolio, Ushering in a New Era of Autonomous, Hyper-Personalized Customer Experience in the Contact Center Read more
UJET Raises a Total of $76 Million in Series D Funding to Accelerate Generative AI Innovation for Contact Centers Read more
Calabrio Unveils Latest Innovations at C3 2024: Transforming Customer Contact Centers for the Future Read more
Bucher + Suter Introduces b+s Elevate: The Comprehensive Customer Communication Suite Built for Salesforce with Webex Contact Center Read more
Swampfox Releases ICX 4.1, Empowered & Innovative CX Management for Enterprise Contact Centers Read more
Interactions Launches Task Orchestration, an AI-Powered Agent Assist Solution that Transforms Customer Experience and Operational Efficiency in Contact Centers Read more