Parlance and Digital DataVoice (DDV) Partner to Enhance and Automate Contact Center Interactions Read more
Bright Pattern Expands Multi-Cloud Portability of Its Contact Center Software with Microsoft Azure Read more
Avaya Named a Leader by Gartner in 2018 Magic Quadrant for Contact Center Infrastructure, Worldwide Read more
Metricnet Delivers Presentation on Contact Center Benchmarking at ICMI’s Contact Center Expo 2018 Read more
More than 50 Leading Companies Announce New Products, Services, Demonstrations & More at ICMI Contact Center Expo 2018 Read more
Bright Pattern Announces Groundbreaking Spring 2018 Release of its Cloud Contact Center Platform Read more
TouchPoint One Employee Engagement Solution Gets 2017 CUSTOMER Contact Center Technology Award Read more
Avaamo Launches AutoQA: The industry’s first GenAI-Powered Quality Assurance for Contact Centers Read more