Vonage Research Reveals Nearly Half of Consumers Expect 24/7 Customer Service Support, Nearly Three Quarters Will Switch Businesses Following a Subpar Experience Read more
Aisera & Dave Launch DaveGPT, a Generative AI Customer Service Assistant to Enable Personalized On-Demand Support Read more
SmartAction Announces Major Brand Refresh and Launch of NOVA Platform, Redefining AI-Driven Customer Service Read more
Fielo Unveils RevOps Product for Salesforce CRM Customers to Create the Perfect Sales Execution Playbook Read more
Call Journey CI Unveils Cutting-Edge Voice of the Customer Software Revolutionizing Customer Insights Read more
Foundever and Zenarate Announce Strategic Partnership to Revolutionize Customer Experience Training Read more
Seismic Introduces Seismic for Meetings, Changing the Way Customer-Facing Teams Conduct Meetings Read more