CallMiner Delivers Generative AI Capabilities to Drive Improved Contact Center and Customer Experience Outcomes Read more
SuccessKPI Announces Partnership with Five9 to Unlock CX Intelligence for Enterprise Customers Read more
Cuber Announces Generative AI Bots for Enterprises, tackling Customer Support inefficiencies Read more
Former Twilio Exec Launches Zocks, an AI-Powered Platform that Captures Industry Specific Insights from Client Conversations Read more
Anywhere365 Elevates Customer Experience with Intelligent AI Assistant through Acquisition of Deepdesk Read more
Bad Customer Service Threatens $3.7 Trillion Annually as Frontline Workers Reach a Breaking Point Read more