Thoughtly Announces $3M Seed Round to Revolutionize Contact Centers with Human-like AI Agents Read more
Coveo Announces New Partnership with Genesys to Empower Contact Center Agents with AI Search, Recommendations, and Generative Answering Read more
New Deloitte Digital Research Identifies Effective Behaviors of Contact Center Service Innovators Read more
Avaamo Launches AI-Powered Agent Assist Copilot to Deliver Real-Time, End-to-End Support for Live Contact Center Calls Read more
Talkmap Unveils Talkdiscovery Version 8.3, Revolutionizing Contact Center CX with Advanced LLM Accuracy and Performance to Agent Desktops Read more
RowBotAI Unveils White Label Generative AI Solution for Contact Centers, HR, Technical Support, and Financial Services Read more
ASAPP Unveils GenerativeAgent™, A Generative AI Application Capable of Fully Automating Contact Center Interactions Read more
Convoso Announces Launch of ClearCallerID Pro™ to Drive More Revenue for Sales-Focused Contact Centers Read more