Journey.ai and Zoom Announce Partnership to Revolutionize Contact Center Security and Customer Experience Read more
RingCentral Expands Global Footprint and Drives Adoption Momentum of RingCX, AI-Powered Contact Center Read more
SuccessKPI Releases AI-Powered Unified Data & Reporting for Comprehensive View of Zoom Contact Center Interactions Read more
Talkdesk Announces a Deepening Partnership With Verint to Help Contact Centers Increase Customer Experience Automation and Better Manage Workforce Needs With Artificial Intelligence Read more
CallMiner Delivers Generative AI Capabilities to Drive Improved Contact Center and Customer Experience Outcomes Read more
GoTo Launches Contact Center Pro, Bringing Effortless, Affordable, and Convenient CCaaS to Mid-Market and Enterprise-sized Businesses Read more
AudioCodes AI-first Voca Conversational Interaction Center Wins Best Microsoft Teams Contact Center Award Read more
Proactive Outreach for 8×8 Contact Center Enhances Customer Engagement with Highly Personalized Messaging Campaigns Read more