Waterfield Technologies Acquires Speech-Soft Solutions, Further Expanding Its Global Delivery Capabilities Read more
8×8 XCaaS Offers Industry-First Integrated Cloud Contact Center and Phone Solution for Multinational Companies in the Philippines Read more
Advanced Performance Management Platforms will Enable Contact Centers to Deliver Enhanced CX Read more
Virgin Pulse Named 2021 CCW Excellence Awards Finalist for Best Contact Center Culture and Best in Class Contact Center Read more
LiveVox to Sponsor Customer Contact Week as the Contact Center Industry Focuses on the Value of Authentic Human Connections Read more
Key Differences Between BPOs, IVRs and Voice AI; What Tech Suits Your Contact Centre the Best? Read more
Canada’s DMV Veterinary Centers Deploys 8×8 Contact Center for Microsoft Teams to Meet Rapidly Increased Customer Demand Read more