Freshworks Enriches Freddy, Its AI-Powered Omnibot, with Predictive Engagement, Enabling Proactive Outreach and Support to Win and Keep Customers-For-Life Read more
OpenMessage Introduces the Only Channel-Agnostic Platform to Engage with Customers Directly Over Text and Chat Read more
Verint Recognises Customers Across EMEA for Exemplary Results in Customer Engagement, Employee Engagement and Workforce Optimisation Read more
LivePerson’s LiveEngage Platform Enables T-Mobile Customers to Connect with their Team of Experts through Messaging Read more
Understanding Re-activation and Re-engagement And Its Importance In Deepening Customer Bonds Read more
Checkmate Unveils New Loyalty & Marketing Solution to Unify Customer Engagement Tools for Enterprise Restaurants Read more