NinjaTech AI Teams Up With AWS to Launch the Next Generation of AI Agents Trained Using Amazon’s AI Chips Read more
Cognigy Unveils Advanced AI Agents for Sales and Marketing at Customer Contact Week Las Vegas Read more
Coveo Announces New Partnership with Genesys to Empower Contact Center Agents with AI Search, Recommendations, and Generative Answering Read more
ServiceNow and Genesys announce strategic partnership to elevate customer and employee experiences Read more
Automation Anywhere Pilots Generative AI-Powered Service Operations solutions for Customer Support Read more
Avaamo Launches AI-Powered Agent Assist Copilot to Deliver Real-Time, End-to-End Support for Live Contact Center Calls Read more
Zingtree Launches CX Answers and Actions to Automate and Optimize Interactions for Happier Customers and Reps Read more