Talkmap Unveils Talkdiscovery Version 8.3, Revolutionizing Contact Center CX with Advanced LLM Accuracy and Performance to Agent Desktops Read more
ASAPP Unveils GenerativeAgent™, A Generative AI Application Capable of Fully Automating Contact Center Interactions Read more
Journey.ai and Zoom Announce Partnership to Revolutionize Contact Center Security and Customer Experience Read more
SuccessKPI Releases AI-Powered Unified Data & Reporting for Comprehensive View of Zoom Contact Center Interactions Read more
CallMiner Delivers Generative AI Capabilities to Drive Improved Contact Center and Customer Experience Outcomes Read more
GoTo Launches Contact Center Pro, Bringing Effortless, Affordable, and Convenient CCaaS to Mid-Market and Enterprise-sized Businesses Read more
AudioCodes AI-first Voca Conversational Interaction Center Wins Best Microsoft Teams Contact Center Award Read more
Proactive Outreach for 8×8 Contact Center Enhances Customer Engagement with Highly Personalized Messaging Campaigns Read more