Teleperformance Named a Leader in Global Omnichannel Customer Services by Independent Research Firm Forrester Read more
Mindsay Announces Customer Service Chatbot on Salesforce AppExchange, the World’s Leading Enterprise Cloud Marketplace Read more
SugarCRM Launches New Cloud-Based Omnichannel Customer Service to Help Companies Deliver High-Definition CX Read more
Invoca Study Finds Increased Role of Website Experience and Customer Service in Big-Ticket Purchases During COVID-19 Read more
How AI Chatbots Transform the Public Transport in Taiwan – Youbike Taiwan Is Launching Its New Customer Service System Using Conversational AI Technology Read more