Yourco is Redefining the Future of Communication & Automation for Frontline, Floor and Field Employees, Securing $2M Seed Funding Amid Rapid Growth and Customer Wins Read more
Seismic Introduces Seismic for Meetings, Changing the Way Customer-Facing Teams Conduct Meetings Read more
Calabrio Customer Connect (C3) 2023 Activates Contact Centers of Today for an AI-Empowered Future Read more
Ahead of the Holiday Season, Interactions’ “Would You Rather” Index Reveals Ongoing Disappointment in Brand Customer Service Read more
Blackhawk Network Announces BHN Rewards Integrates with Salesforce: Engage Prospects, Appease Customers on Salesforce AppExchange, the World’s Leading Enterprise Cloud Marketplace Read more
Customer Satisfaction Rises as Intelligent Virtual Assistants Address Service Frustrations, Kore.ai Report Reveals Read more