SearchUnify Announces Industry-first Robust LLM Integration to Elevate Customer Support Outcomes Read more
Freshworks Embeds Generative AI to Help Customer Support, Sales and Marketing Teams Improve Quality and Efficiency Read more
Tekion Hires a New Leader for Customer Support and Makes Big Investments Showcasing Its Commitment to Dealer Success Read more
Calix Extends Support Cloud to Enable World-Class Customer Support for Small Business Subscribers That Generates Market-Leading Subscriber Satisfaction and Net Promoter Scores Read more
Datamatics Inaugurates a Digital-Enabled Omni-Channel Customer Support Centre in the Philippines. Read more
Helpshift Awarded Patent for Innovation Breakthrough in Customer Support: Bridging Mobile Phones, Console Gaming, TV Set Tops, and More Read more
ALE Solutions Joins Guidewire PartnerConnect Solution Alliance Ecosystem to Enhance Customer Support Read more
Chatbots, Emojis, Ghosting and More: New Intercom Study Uncovers What Consumers Really Want (and Don’t) from Customer Support Agents Read more