Liveperson Debuts Socialconnect and Emailconnect to Help Brands Manage All Digital Customer Interactions in One Place Read more
Sapiens Expands Its Partnership Ecosystem With Lightico to Enhance Digital Customer Interactions for the Insurance Market Read more
ClearSlide’s Vega Upgrades Customer Interactions with Smarter Engagement and Content Insights Read more
Interactions Launches Task Orchestration, an AI-Powered Agent Assist Solution that Transforms Customer Experience and Operational Efficiency in Contact Centers Read more
Zingtree Launches CX Answers and Actions to Automate and Optimize Interactions for Happier Customers and Reps Read more
Human Interaction in Customer Service Still Preferred Despite Technology Innovations, New Research Finds Read more
Ahead of the Holiday Season, Interactions’ “Would You Rather” Index Reveals Ongoing Disappointment in Brand Customer Service Read more
8×8 Expands AI Self-Service Capabilities with Voice Interactions for 8×8 Intelligent Customer Assistant Read more