Serviceaide Expands Offerings and Global Customer Base with Acquisition of Wendia, a Leader in Enterprise Service Management Read more
Salesforce Positioned by Gartner as a Leader in the Magic Quadrants for CRM Customer Engagement Center, Field Service Management, and Sales Force Automation Read more
Survey of ServiceNow Customers Shows Significant Practice of “Un-Siloing” Service Management Data and Processes Read more
TELUS International Recognized in the Gartner 2020 Market Guide for Customer Management BPO Service Providers Read more
Evergent Enables the Transformation to Digital Services via Its Immersive AI-Driven Customer Lifecycle Management Read more
8×8 Introduces Service Management for Contact Centers to Help Organizations Provide Best-In-Class Customer Experiences Read more
Calabrio Unveils Latest Innovations at C3 2024: Transforming Customer Contact Centers for the Future Read more
Deloitte Digital Showcases the Future of Immersive Field Service With Apple Vision Pro at Dreamforce Read more