SQM Group Announces Its New Customer Service Management Software mySQM™ FCR Insights Launch Read more
Playvox Brings New Integrated Workforce Management Solutions to Freshworks Customer Service Applications Read more
TK Elevator Selects ServicePower to Transform Field Service Management Systems and Elevate Customer Experiences Read more
Avaya Named for Excellence in Customer Service with a NorthFace ScoreBoard Service Award (NFSB) for the 10th Consecutive Year by the Customer Relationship Management Institute (CRMI) Read more
SymphonyAI Summit Rated 4.5 of 5 Stars in Gartner Peer Insights Voice of Customer, Higher than Other IT Service Management Platform Vendors, Including ServiceNow, BMC, Ivanti, and Atlassian Read more
Upland cited in 2022 Gartner Market Guide for Customer Service Knowledge Management Systems for its Panviva and RightAnswers Products Read more
SAASTEPS Announces a VAR B2B Self-Service Digital eCommerce & Revenue Management Solution for Salesforce Customers Read more
Qualfon Recognized as a Major Contender in Everest Group’s Customer Experience Management in the Americas – Service Provider Landscape with PEAK Matrix Assessment 2022 Read more
Multinational Fleet Management Company Selects eGain Knowledge Hub to Power Digital-First Customer Service Read more