T-Metrics Announces CX-2025 FedRAMP Authorized Solution Now Available in AWS Marketplace, Streamlining Government Procurements Read more
CallRevu Acquires TotalCX: A Strategic Move to Redefine Industry Standards and Automotive Customer Excellence Read more
Forethought AI in CX Benchmark Report Finds Rapid Adoption of Generative AI Reduces Costs and Increases Efficiency and Quality for Support Teams Read more
NICE Announces Interactions 2024, Shaping the New Generation of CX AI Excellence and Welcomes Nicole Kidman as Celebrity Keynote Read more
Zingtree Launches CX Answers and Actions to Automate and Optimize Interactions for Happier Customers and Reps Read more
Talkmap Unveils Talkdiscovery Version 8.3, Revolutionizing Contact Center CX with Advanced LLM Accuracy and Performance to Agent Desktops Read more
Zappix and GTS Launch Advanced CX and Call Center Capabilities for North American Enterprises and Government Sectors Read more