Chatbots, Emojis, Ghosting and More: New Intercom Study Uncovers What Consumers Really Want (and Don’t) from Customer Support Agents Read more
babelforce Closes €4 Million Funding Round to Make Customer Service Fast, Affordable, and Flexible Read more
Quantexa And Vodafone Partner To Provide Even Better Experience For Vodafone Business Customers In The UK Read more
Data Analytics Company Zuar Sponsors Gong Event, Provides New Analytics Opportunities to Gong Customers Read more
Interactions Launches Trustera, First-Of-Its-Kind Redaction Solution Transforming Contact Center Compliance in a Work-from-Anywhere (WFA) Environment Read more
Jetson Launches Amazon Connect into Its Khoros Agent Desktop to Realize Omnichannel Customer Service Vision Read more
CallMiner Announces New Zoom Integrations to Uncover Insights and Improve Customer Experience Read more