Conversica Survey Shows Chatbot Customer Experience Significantly Impacts Vendor Evaluation for One-Third of B2B Buyers Read more
NICE Digitally Transforms Performance and Customer Experience through AI-Driven Employee Engagement Solutions for a leading European BPO Read more
Riskified Unveils “Identity Explore” to Help Merchants Understand Who Their Customers Truly Are and Fight Policy Abuse Read more
Vymo Releases Comprehensive Guide to Sales Engagement, States “In 2023, AI Will Be Able to Intelligently Guess Customers’ Financial Needs and Shorten Sales Cycles.” Read more
Acxiom Research: Data-Driven Personalization Transforms the Automotive Industry for Today’s Customer-Centric World Read more
Zappix Signs Two New Customers Through a Strategic Partnership as Self-Service Demand Rises Read more
NICE Enlighten AI Receives 2022 CUSTOMER Magazine Innovation Award For Setting the Standard in Customer Experience Read more
Appriss Retail Shines in the Customer Service and Support Categories in the RIS Software LeaderBoard 2023 Read more