Zapscale Secures $2.5 Million Seed Funding to Accelerate Development of Its Customer Success Platform for SAAS Businesses Read more
Teleperformance Applauded by Frost & Sullivan for Delivering Optimal Customer Care and Drastically Decreasing Costs for Clients, and for Leadership Position Read more
Consumers Say They’d Rather Get a Cavity Filled, Burn Their Mouths on Hot Coffee and Attend a ‘Meeting that Could Have Been an Email’ than Engage with Customer Service Read more
UBIX Joins the Boomi Technology Partner Program, Delivering No-Code Advanced Analytics to Boomi Customers Globally Read more
CallCabinet Launches Cutting-Edge Conversation Analytics to Help Businesses Drive Growth and Success Read more
New Symbl.ai Communications Intelligence APIs Use Generative AI to Unlock Breakthrough Outbound Calling Performance Read more