90% of Industry Professionals Call for Greater Connection Across Global Supply Chains, Loftware Survey Reveals Read more
Dialpad Unveils New Contact Center Solution Leveraging AI to Boost Customer Service Efficiency Read more
Calabrio Unveils New AI-Powered Quality Management Features – Trending Topics and Auto QM – to Elevate Agent and Customer Experiences Read more
SalesHood Launches Interactive Mutual Action Plans in Digital Sales Rooms to Scale Repeatable B2B Sales Execution Read more
Talkdesk Integrates Agentic Artificial Intelligence Across Its Portfolio, Ushering in a New Era of Autonomous, Hyper-Personalized Customer Experience in the Contact Center Read more
8×8 Extends AI-Powered 8×8 Intelligent Customer Assistant for Enhanced Voice and Digital Customer Engagement Read more
Callvu Partners with ArenaCX to Revolutionize BPO Call Center Operations with Digital Micro Apps Read more
CallRevu Expands TestTrack – Now Available to All Dealerships Nationwide, Featuring New Challenges for Service Teams Read more