Genesys Launches Industry-First Automated Trial and Purchase Experience, Making Rapid CX Innovation Simpler for Small- to Mid-Sized Organizations Read more
Oomnitza Survey Reveals Half of Enterprises Waste More than 10% of Their Annual Budget on Software, SaaS and Cloud Infrastructure Read more
Survey: IT and Engineering Teams Spend 40% Of Their Time Building and Maintaining Internal Tools and Workflows, Distracting From Building Products That Actually Drive Business Revenue Read more
Conversica Survey Shows Chatbot Customer Experience Significantly Impacts Vendor Evaluation for One-Third of B2B Buyers Read more
72.8% of Businesses Experienced Quick and Noticeable Improvement in Customer Experience Post-Digitization – GoodFirms Survey Read more
Survey Shows Consumers Trust Auto Dealers, but Transparency Plays Critical Role in Sales Process Read more
Oomnitza Survey Reveals Over a Quarter of Enterprises Lose More than 10% of Their Technology Assets When Offboarding Workers Read more