Avalara Survey Shows Independent Retailers Clamoring for Automated Solutions to Eliminate Burden of Changing Sales Tax Laws Read more
JAGGAER Survey Reveals That Only Nine Percent of Suppliers Worldwide Are Fully Automated Across B2B Commerce Read more
Invoca Survey Finds Over Half of Consumers Only Offered Automated Communications By Brands Feel Frustrated When They’re Unable to Speak with a Live Person Read more
Survey: Majority of Organizations Believe Generative AI is Key to CX, yet 63% Say Implementation is More Expensive than Anticipated Read more
Coveo Retailer Survey on Black Friday – Cyber Week Evolution Shows How Winning Brands Are Boosting Profitability by Getting Personal Read more
Survey: Vast Majority of Organizations Intend to Invest In AI, but 44% Unsure Which Technology Will Best Meet Business Needs For CX Read more