Convoso Unveils CallCatalyst™: An Efficient Manual Dialing Solution for Compliant-Minded Contact Centers Read more
Observe.AI Launches Next-Gen Conversation Intelligence, Creating a Definitive Path to Value Realization For Generative AI in Contact Centers Read more
Thoughtly Announces $3M Seed Round to Revolutionize Contact Centers with Human-like AI Agents Read more
RowBotAI Unveils White Label Generative AI Solution for Contact Centers, HR, Technical Support, and Financial Services Read more
Convoso Announces Launch of ClearCallerID Pro™ to Drive More Revenue for Sales-Focused Contact Centers Read more
Talkdesk Announces a Deepening Partnership With Verint to Help Contact Centers Increase Customer Experience Automation and Better Manage Workforce Needs With Artificial Intelligence Read more
NovelVox Announces Epic Cheers and Hyperdrive Integration to Empower Cisco, Avaya, Webex, Genesys, Amazon Connect, Zoom, Nice, DialPad, 8×8, & Five9 Contact Centers Read more