Avaamo Launches AutoQA: The industry’s first GenAI-Powered Quality Assurance for Contact Centers Read more
UJET Raises a Total of $76 Million in Series D Funding to Accelerate Generative AI Innovation for Contact Centers Read more
Calabrio Unveils Latest Innovations at C3 2024: Transforming Customer Contact Centers for the Future Read more
Swampfox Releases ICX 4.1, Empowered & Innovative CX Management for Enterprise Contact Centers Read more
Interactions Launches Task Orchestration, an AI-Powered Agent Assist Solution that Transforms Customer Experience and Operational Efficiency in Contact Centers Read more
Cogito Research Finds Customers Prefer AI-Powered Selling, Ushering in a New Era for Contact Centers Read more
NovelVox Launches CXInfinity Service and Sales to Better Cater Segmented Omnichannel Needs in Contact Centers Read more