ICMI’s Contact Center Expo Will Illuminate Industry Excellence at the Global Contact Center Awards Party Read more
GoodRx Appoints Raj Beri as Chief Operating Officer, Mark Hull as Chief Product Officer and Vina Leite as Chief People Officer Read more
U.S. Companies Embrace New Contact Center Technologies as Pandemic Changes Consumer and Worker Expectations Read more
Australian Firms Invest in Workforce Tools, Customer Data Analytics after Pandemic Disrupts Contact Centers Read more
Sales Technology Highlights of The Week: 26-October-2020: Featuring Conversica, Alteryx, Cisco, IBM And Lots More! Read more