Avaya Announces New AI Capabilities to Improve Customer Experience, With More Powerful Virtual Agents Integrating With Google Cloud Dialogflow CX Read more
Kustomer Debuts Next Generation Chat Platform, Enabling Businesses to Deliver AI-Powered, Personalized Customer Service at Fraction Of The Cost of Phone Support Read more
Cisco Announces Wave of Webex Innovation to Drive 10x Better Than In-Person Experiences and Much More Read more
Frost & Sullivan Profiles Bright Pattern as a Top Vendor in Latest Contact Center Software Report Read more
Businesses Are Increasing Investment in Digital Channels and Artificial Intelligence for Enhanced Customer Experiences Read more