Customer Service in Kenya – What It Will Look like in 5 Years, and How Your Business Can Benefit Read more
Eccentex Leverages Omnichannel to Help Retailers Proactively Schedule Patients for the COVID-19 Vaccine Read more
inConcert Commended by Frost & Sullivan for Enhancing Customer Service with its End-to-End Omnichannel Contact Center Solution Read more
UJET Announces Partnership With Google Cloud Contact Center AI (CCAI) and Integration of Google Cloud Dialogflow CX Read more
Kustomer Launches New App Marketplace, Making it Easy for Businesses to Connect Tools, Processes and Data into a Unified Customer Experience Read more
LivePerson Launches AI Annotator™, Empowering Brands to Automate Conversations at an Unprecedented Pace Read more