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Bright Pattern Launches the Most Advanced Integration for Microsoft Teams and Dynamics

Simon Says On-Prem: The Most Secure Transcription Platform in the World

Impact of AI on Contact Centers Today

Khoros Acquires CX Innovator Topbox and Closes Significant New Growth Investment from Vista Equity Partners

VoiceBase Enables PCI Redaction for Freshworks’ Customer Contact Center through AI-Powered Voice Analytics Technology

Allego Expands Sales Learning and Enablement Market Leadership with Acquisition of Refract

SalesTechStar Interview with Elizabeth Brockey, Chief Customer Officer at Simpli.fi

Paddle Raises $68 Million Series C to Power Next Wave of B2B SaaS Companies

CBTS Partners with Five9 to Launch Comprehensive Intelligent Cloud Contact Center Solution

Gong Teams with Tech Titans to Power New Era of Remote Selling