Empirix Extends Voice Quality Testing and Monitoring Solution to Work-From-Home Environments With the Release of Hammer Ohm Read more
Bright Pattern Selected as Finalist for ‘Disruptive Technology Solution of the Year’ for Customer Contact Week (CCW) Excellence Awards Read more
VoiceBase and ThoughtSpot Partner to Offer the Enterprise Searchable and AI-Driven Voice Analytics Read more
Aspect Announces General Availability of Aspect WFO Version 20, the Most Advanced Enterprise Contact Center Solution for the Mobile Workforce Read more