Vonage Research Reveals Nearly Half of Consumers Expect 24/7 Customer Service Support, Nearly Three Quarters Will Switch Businesses Following a Subpar Experience Read more
Aisera & Dave Launch DaveGPT, a Generative AI Customer Service Assistant to Enable Personalized On-Demand Support Read more
ClearTalk Releases a New Software That Allows Businesses To Automate the Calling Process With Conversational Voice A.I. Read more
Rokt to Acquire AfterSell to Expand SMB Offering and Unlock More Relevant Experiences for Shopify Customers Read more
SmartAction Announces Major Brand Refresh and Launch of NOVA Platform, Redefining AI-Driven Customer Service Read more
VARStreet Inc. Initiates Migration of All Existing Customers to New React-Powered eCommerce Stores Read more
Fielo Unveils RevOps Product for Salesforce CRM Customers to Create the Perfect Sales Execution Playbook Read more
Calabrio Acquires AI and Bot Analytics Company Wysdom to Revolutionize the Customer Experience Read more