Bright Pattern Mobile Agent Desktop App Empowers Remote Contact Center Agents and Employees Outside The Contact Center to Improve the Customer Experience Read more
Neat App Hub Now Generally Available, Going Beyond Video Meetings to Deliver Greater Choice and Flexibility to Customers Read more
Dovetail Appoints Srinivas Krishnamurti as Vice President of Product to Drive New AI-First Product Roadmap Read more
Recurly Lifecycle Engagement Empowers Brands to Meet Subscribers Where They Are, Transforming Subscriber Growth and Fueling In-App Experiences Read more
Talkmap Unveils Talkdiscovery Version 8.3, Revolutionizing Contact Center CX with Advanced LLM Accuracy and Performance to Agent Desktops Read more
New Industry Report: Digital Gift Card Programs Offer Significant Untapped Revenue Streams for Retailers Read more