Coveo Expands Partnership With SAP to Deliver AI Capabilities Across CX Channels From Commerce to Customer Service Read more
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Kustomer’s 2024 Pricing Insights: Customer Service Leaders Push for Usage-Based Models and AI-Inclusive Pricing Read more
Oracle Introduces New AI-Driven Workflows to Help Organizations Automate the Complete Customer Service Lifecycle Read more
Thinkstack’s New Feature Blends AI Automation and Human Care for Unmatched Customer Service Read more
Gladly secures $40M in funding led by AXA Venture Partners (AVP) and launches AI-powered unified customer service platform, transforming support into a revenue driver Read more
Kustomer’s 2024 AI and Customer Service Index Highlights Opportunity For Companies to Power Better Customer Experience By Combining AI and Human Agents Read more