Balto Launches Beacon, New Era of Agent Empowerment With Crowd-Sourced Call Recommendations Read more
New Report from Balto’s Conversation Excellence Lab Surveys 400+ Contact Center Employees to Fix Onboarding Read more
Balto Releases Q3 ’22 Edition of Real-Time Index, Highlighting 150M+ Call Trends by Industry and Use Case Read more
Balto Now Embedded Inside Salesforce for Single Pane of Glass Experience, Unleashing Agent Performance Read more
Balto Now Embedded Directly Within Major CCaaS and Workflow Systems for Simplified Contact Center App Management Read more
Balto Selected for Fast Company’s Fourth Annual List of the Best Workplaces for Innovators in the United States Read more
Balto’s New Real-Time Index Collates Call Trends and Analysis Into One-of-A-Kind Insights for Contact Centers Read more