Observe.AI Research Reveals Contact Centers Are 10X More Prepared with Conversation Intelligence Read more
NovelVox Introduces CXInfinity 2.6, A New, Improved Digital CX Platform Empowering Contact Centers Read more
Level AI Launches Agent Screen Recording to Help Contact Centers Identify and Bridge Knowledge Gaps Read more
TouchPoint One to Showcase Acuity Contact Center Performance Management Platform at CCW 2022 Read more
LiveVox Launches on Salesforce AppExchange, Enabling Contact Centers to Improve Customer Experience with Embedded LiveVox Capabilities in the Salesforce Interface Read more