Bandwidth Partners with Google and Cognigy to Launch AIBridge, Integrating Artificial Intelligence with Contact Centers Using Maestro Read more
ASAPP Launches CoachingAI, A Generative AI Product to Fully Automate Quality Assurance for 100% of Contact Center Interactions Read more
Invoca Pioneers a New Era of CX, Transforming Contact Centers with Real-Time Data that Enables Agents to Get Right to the Point Read more
KMS Lighthouse and Foundever Enter Strategic Partnership to Deliver SaaS Enterprise Knowledge Management for Contact Centers Read more
Verint Launches Open CCaaS Platform Offering Freedom and Flexibility to Future Proof the Contact Center Read more