contact center Archives - Page 2 of 31 - SalesTech Star

Yeastar Introduces WhatsApp and SMS Integration for Omnichannel Messaging, Setting Foot in the Contact Center Market

Cogito Secures New Funding to Empower Better Agent and Customer Experiences

Talkdesk Launches New Generative AI Features that Make AI More Responsible, Accurate, and Accessible in the Contact Center

8×8 Brings New Video Functionality to 8×8 Contact Center for Elevated Customer Engagement

EvaluAgent Welcomes SaaS Industry Leader Paul Weber to its Board of Directors

What Generative AI Regulations Means for Businesses?

Bright Pattern Partners with MoData in South Africa to Transform CX and AI Capabilities

Silicon Valley’s Alex Cramer Joins Generative AI Leader Cresta to Lead Sales

Verint and Five9 Announce New Research on the Modern Evolving Contact Center

New Research Reveals Growing Acceptance for Automated Assistants in the Contact Center