Balto Releases Q3 ’22 Edition of Real-Time Index, Highlighting 150M+ Call Trends by Industry and Use Case Read more
TouchPoint One to Showcase Acuity Contact Center Performance Management Platform at CCW 2022 Read more
TouchPoint One Performance Management Platform Offers New Agent Coaching, Gamification, Dashboard, and QA Features to Strengthen Virtual/Hybrid Customer Contact Teams Read more
TouchPoint One Agent Coaching and Contact Center Performance Management Solutions Win Product of the Year and Remote Work Pioneer Awards Read more
TouchPoint One Agent Coaching, QA, and Gamification Software Update Boosts Contact Center Workforce Effectiveness to Lift CX and Business Performance Read more