Cognizant Named a Leader in Gartner Magic Quadrant for CRM and Customer Experience Implementation Services, Worldwide Read more
Squelch Secures $12 Million in Funding to Extend Reach of Flagship Customer Experience Optimization Solution Converting Siloed Data Into Actionable Insights Read more
Avaya Taps Nuance to Deliver New, Easy-To-Navigate Conversational Interfaces for AI-Enhanced Customer Experience Read more
Acqueon and Selligent Partner to Integrate Customer and Marketing Data to Engage and Maximize Every Consumer Interaction Read more
Vertafore Transcends Customer Support Industry Benchmarks with Vonage’s NewVoiceMedia Contact Center Solution Read more
Solvvy Launches Assist at Shoptalk – AI-Powered Customer Support for the Subscription E-Commerce Market Read more
Frost & Sullivan recognizes LivePerson Conversational Commerce and AI offerings for financial services with “Global Customer Value Leadership Award” Read more