Rush to AI Adoption in Contact Centers Generates Contrasting Reactions from Businesses and Customers, According to Waterfield Tech Survey Read more
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Birdseye Raises $3M in Seed Funding to Revolutionize How Brands and Retailers Target Customers Read more
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Acxiom and Braze Partner to Deliver an End-to-End Customer Engagement Solution and Drive Sustainable Revenue Growth for Brands Read more
Verint Wins Customer Experience/Customer Engagement ISV Connect Partner of the Year in 2023 Zoom Partner Awards Read more
Emplifi Helps Freshpet Streamline Customer Engagement Strategies, Reducing Call Volumes By Nearly 40% Read more