Intermedia Cloud Communications Continues to Enhance Contact Center Efficiency and Performance with the Introduction of AI Interaction Summary Read more
Sangoma CX, the Cloud-based Contact Center Solution, Unveils New WebChat Channel Support for Improved Customer Interaction Read more
Zoom Contact Center Powers Up with Calabrio’s True-Cloud, Enterprise-Grade Workforce Management Solution Read more
Quantiphi Gears up to Revolutionize Contact Center Service with Google Cloud CCAI Specialization Read more
TCN Launches New Workforce Engagement Suite for its Advanced, Cloud-based Contact Center Platform, TCN Operator Read more
Lumen Expands Genesys Partnership to Offer Holistic, Cloud-Based Solution for Contact Centers Read more
UJET Connect Provides Seamless Cloud Migration for Contact Center Customers of Legacy On-Premises Providers Read more