Teleperformance Applauded by Frost & Sullivan for Delivering Optimal Customer Care and Drastically Decreasing Costs for Clients, and for Leadership Position Read more
Consumers Say They’d Rather Get a Cavity Filled, Burn Their Mouths on Hot Coffee and Attend a ‘Meeting that Could Have Been an Email’ than Engage with Customer Service Read more
ABBYY Releases Global Intelligent Document Processing (IDP) Trends & Outcomes Report with Insights into Organizations’ Priorities for Improving Operational Excellence Read more
Mosaicx Launches New Agent Program to Help Businesses Harness the Power of Conversational AI Read more
One AI Unveils BizGPT, Empowering Brands to Provide Users with Precise Responses Based Solely on their Content Read more